Internal Communications
Internal Communications
Internal SNS system
As a measure for ensuring the active employee participation cited as part of our management philosophy, the
information card system instituted in 1984 gave employees the opportunity to record and submit information
they obtained through their daily work or everyday lives on cards. About 35,000 of these cards were
submitted every year.
In FY2014, this paper-based card system was replaced by a new communication
system a kind of social networking site to encourage more active information sharing. We have started to
share and utilize information across organizational boundaries. We plan to expand the system's functionality
in the future and extend participation to all employees.
Proposal Systems (for all employees)
In FY2023, we rolled out two proposal systems (Everyone's e-Improvement Proposal System and Everyone's e-Idea Proposal System)—the former covers proposals on how to solve general problems, such as departmental and cross-organizational problems, and the latter covers ideas and proposals for products and services only. Through these systems, we can make use of improvement ideas and opinions about the company conceived by employees in their day-to-day work, thereby conducting our business activities while focusing on our corporate philosophy.
What is the Everyone's e-Improvement Proposal System?
This system, which enables all employees to make proposals for departments other than their own, aims to enhance creativity and productivity within the company through interorganizational problem-solving collaboration. All employees are expected to take an interest in the company's management as if they were managers and to communicate their opinions and information in a bottom-up way. We strive to achieve "active employee engagement"—one of our corporate principles—by encouraging employees to make proposals and department heads to give them feedback as well as by promoting interactive communication and collaboration.
What is the Everyone's e-Idea Proposal System?
This system enables all employees to feel free to communicate directly to the Marketing Units at anytime their ideas that may be useful to consumers. Using this system, we aim to implement product and service ideas useful to consumers presented by employees from throughout the company. By implementing many ideas conceived by employees, we strive to achieve "active employee engagement" as is the case with the Everyone's e-Improvement Proposal System.
KAIZEN Proposal System (for all employees at Fukusaki Factory)
The Fukusaki Factory uses this system to encourage all employees to actively improve their work, thereby mobilizing their ingenuity to create a safe and comfortable work environment, maintain and improve product quality, reduce environmental impact, improve operational efficiency and increase productivity.
What is the KAIZEN Proposal System?
This system aims to ensure that each employee or a small group of employees make efforts to improve what they find problematic in their day-to-day work. Under the system, employees are required to fill out a KAIZEN form or proposal form depending on the situation. The KAIZEN form is used when employees make improvements related to any of the six themes—"safety," "quality," "environment," "cost reduction," "occupational health" and "4S*"— and report the results and other relevant information. The proposal form is used when they submit requests or improvement plans regarding duties of departments other than their own at the Fukusaki Factory and their workplace environment. The use of these two different forms has led to a wide range of operational improvements, and the forms serve as a tool for communication between employees and their bosses.
Creating a Comfortable Workplace Environment Geared for Individuality and Easy for Employees to Use
At Mandom, we are creating a comfortable office environment that facilitates work by establishing concepts
based on the function and role of each department, such as "an office that can cultivate employees' creative
sensibilities" or "an office with a diverse and global image."
Also, in 2014 we renovated the employee
cafeteria at the head office with new tables and chairs, layout, tableware, and menu, so the area can also
be utilized as a cafe or meeting space. Incidentally, the employee cafeteria conducts regular surveys and
takes employee requests into consideration when providing and improving services such as special menu items
and seasonal drinks.
Head office building 7th floor
Aoyama Office
Employee cafeteria at head office
M-circle on 3rd floor of head office